One of the more fascinating parts of the digital revolution here in the US is how one of our oldest institutions — the Post Office — has become so essential to the success of the digital economy. As someone who often writes from home, I see it with my own eyes when a traditional postal letter carrier drops both our mail and packages we ordered online, together. The packages come from dozens of online companies and arrive in that final delivery on a postal truck and in the hands of a postal employee. This mix of the very old and very new captivates me every time.
By opening up its unique and ubiquitous delivery network to package shipments the leaders of the postal service saved this ancient institution imagined and brought to life in the 18th century by Benjamin Franklin. Email may have supplanted traditional letters, but enabling competition in package delivery (and thus lower prices) to every home in America has been great for consumers looking to save time and money and small start up businesses looking to reach national audiences on line. As a father of three I can attest that ordering on line has given hours and hours back to our family which would been be spent at malls or other retail stores. So for us modern on line retail has been an extraordinary blessing.
And this last part is important — the Postal Service delivers everywhere in the US. We know from experience that providing modern services to less populated areas has proven hard. It is why we set up the universal service fund for the telephone, electric co-ops to bring electricity to hard to serve areas and the gas tax has helped fund a truly national road network. Today we are struggling to bring high speed Internet to these same rural areas, and to ensure they also have access to modern health care. What we are not struggling with is mail and package delivery to these places because of the Postal Service.
Imagine if changes in the way packages are delivered made it harder for these rural areas to send and receive packages easily and inexpensively. It would hurt small business which thrive on sales beyond their region, and millions of consumers who might have to travel or pay far more to receive packages. It would be a form of economic and social isolation that would make it even harder for these already struggling areas to compete.
It is why the President’s intemperate calls for the Postal Service to just raise its prices on packages are so potentially dangerous for the majority of states with substantial rural populations. These communities need comprehensive strategies to help them take advantage of the all the modern world offers — broadband, health care, global export markets for agricultural products — not to further cut them off. The President’s own commission looking at these tough issues didn’t agree with him, and offered a host of other ways to assure the Postal Service survives in a very different economic landscape.
I can understand why private carriers like UPS and FedEx are lobbying hard to force the Postal Service to increase prices for its delivery services to shippers and small businesses. It would be good for their businesses. But if, in whatever form postal reform comes, and there are many good ideas out there, we end up damaging these low cost and ubiquitous shipping options we will be putting tens of millions of Americans in what are often struggling communities at risk for the benefit of a few companies; and weakening an institution, the Postal Service, which has been a great American success story for hundreds of years now.
It is why Congress must be smart here as it proceeds to modernize the Postal Service and put it on a far firmer economic footing. Rural areas need the current low cost and ubiquitous options the Postal Service provide; and families like mine all across the country not only save money but gain what is perhaps the most precious thing of all — more time with one another.
This essay is in the first in a new series of monthly essays I’ll be publishing which will do a deep dive on our experience living and governing in the digital age.